Tour Pass FAQ

TOUR PASS is an all-in-one data andtransportation package for travelers visiting Korea.
It offers unlimited mobiledata and public transportation (bus/subway) access across the entire country.

Unlike the Seoul-only "Climate Card,"TOUR PASS covers all regions in Korea,
including access to the Airport Railroad(all stop train) between Seoul and Incheon Airport.
 

You can reserve TOUR PASS through the LG U+website and pick it up at the Roaming Centers in Incheon, Gimpo, or GimhaeAirport.
Alternatively, you can purchase it directly at the Airport Roaming Center anduse immediately

[Roaming Center Location]

After picking it up at the Airport Roaming Center, youcan start using it immediately (no additional charges or top-ups needed)

[Roaming Center Location]

You can use TOUR PASS on all buses andsubways nationwide.
※ Only All stop train on the Airport Railroad are available. Express trains andairport limousine buses are not supported.

TOUR PASS is valid for 3 or 5 daysfrom the first time it's used on public transportation (72 or 120 hours).

[Roaming Center Contact Info]

You may use our service by visiting one of our LG U+ Customer Centers on the day of your arrival, with no prior reservation. However, booking in advance provides additional benefits, so we encourage you to make a reservation before you visit.
See LG U+ customer center locations.

The rates for outgoing calls and text messages vary depending on your SIM type.

• Data SIM / eSIM: Lower domestic call rates but requires a separate plan for voice calls.
• Mobile Phone SIM: Standard mobile plans with higher domestic call rates.

Check the tables below for details.

Identify verification cannot be done using the Data eSIM and voice topped-up Data SIM , but a simple text verification service that only uses the numbers is available. However, for data-only SIM, both the identity verification and text verification services are not available.

The cost of international calls varies by country. Below is a table with the call rates per minute for different countries. Rates are subject to change based on carrier policies and promotions.

• For inquiries regarding call rates to countries not listed above, please contact us via chat on our Support Center or call the LG U⁺ Customer Center at 010-3998-1004 (charges apply, free for U⁺ mobile users).

Both the Data SIM and eSIM allow you to use data as well as phone/text service on your own phone in Korea.
The Data SIM can be activated immediately at the airport, and the eSIM can be used immediately scanning the QR Code sent to you upon purchase without an additional activation procedure. However, please ensure that you check the eSIM compatibility before purchasing it.

eSIM supported devices

• You can check if your device supports eSIM by following the steps below.
• The service may not be available for the devices purchased oustide of South Korea depending on network condition.
  (※ eSIM cannot be used on Google Pixel, OPPO devices.)

01

 

Dial *#06# on your phone’s keypad.

02

 

If you see the EID, your phone supports eSIM

A single passport holder can purchase up to 3 SIM cards.

You can try resetting the network settings following the instructions below:

• iPhone: Settings > General > Reset > Reset Network Settings or Transfer
• Android: Settings > General > Reset > Reset Network Settings

If you still cannot resolve the problem, please reach out via the chat service on our website or call the customer support center at 010-3998-1004 (charges apply / free when called from U+ mobile phones).
For foreigners residing in Korea, please call 114 (U+ Customer, Free) or 080-851-1004 (U+ Non-customer, Free). For further assistance, you can also visit our Support Center to submit an inquiry.

• The extension fee for portable Wi-Fi is 4,400 KRW per day, 1,650 KRW for feature phones, and 5,500 KRW for smartphones.
• If you need to extend your rental period, please reach out via the chat service on our website or call the customer support center at 010-3998-1004 (charges apply / free when called from U+ mobile phones).
• For foreigners residing in Korea, please call 114 (U+ Customer, Free) or 080-851-1004 (U+ Non-customer, Free).

To do a period extension and voice top-up for the Data SIM or eSIM, please click on the button placed at the bottom.